Frequently asked questions

What makes our agency different?

We specialize in tailor-made and luxury travel experiences. Every journey we design is unique — created around your interests, style and expectations. Our priority is impeccable service and attention to detail at every step.

Do you only offer luxury trips or also standard tours?

While we focus on premium travel, we work with different budgets. What never changes is the quality, comfort and care we put into every trip.

Can I book only part of my trip — for example, flights or hotels?

Absolutely. You can book a full travel package or individual services such as flights, hotels, transfers or travel insurance.

How does the booking process work?

After an initial consultation, we present the best options. Once everything is confirmed, we handle all reservations and provide you with complete travel documents and ongoing support.

How long does it take to organize a trip?

It depends on the destination and complexity of requst. Tailor-made itineraries usually take 1–2 days to prepare, but we always aim to deliver as efficiently as possible.

Can I change the travel dates or itinerary after booking?

Yes, whenever possible. Changes depend on airline and hotel policies, but we always do our best to assist with adjustments.

What payment methods do you accept?

We accept bank transfers, credit card payments and cash. All transactions are transparent and supported by official documentation.

Do you offer support during the trip?

Yes, our clients enjoy 24/7 assistance. You can reach your travel manager anytime if you need help or advice.

What happens if my flight is delayed or cancelled?

We’ll help rearrange flights, update transfers or hotel bookings and make sure your journey continues smoothly.

Do you organize honeymoon trips, yoga retreats or wellness tours?

Yes, we have extensive experience designing themed journeys — from romantic escapes and family holidays to wellness, retreat and spiritual experiences.

Can you arrange trips to remote or unusual destinations?

Certainly. We work with trusted global partners to offer exclusive locations and private experiences in some of the world’s most unique places.